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It’s just a small move, will a man and van do?

Possibly, but unless you know the persons reputation then you could be taking a chance – for example, are they insured? Are they going to offer the standard of service that a Which Trusted Trader could offer? Bolt Removals has plenty of experience and comply with the Ombudsman code of practice. We do get calls from people who have been let down by man and van companies on the day of their removal. If you are unsure, see our testimonials. Please note that if you are completing on a property the same day you move out of your property the Man and Van Company would have to clear the property fully by lunch time and cannot start unloading until you have keys, so if they are trying to complete a few trips this will not work and you could receive a fine from the vendors solicitors that you the customer are liable for.

What should I look for in a removal company?

You should always choose a Removal Company that are affiliated with Trade Body. Bolt Removals are certified members of the Which Trusted Trader!

How many removal companies should I ask to quote?

Most customers usually pick around three companies (All of the similar stature) so that they can get a feel for who is more flexible, who offers the personal touch and who has full time office staff 6 days per week with sufficient call back services and professional websites so if you have a question you can make contact with them. Bolt Removals have full time office staff in from 7.30 – 6pm Monday to Friday, 8 till 1 (or later) on a Saturday and on a Sunday you can leave a message and we will call you back at the next possible opportunity.

Do you do international removals?

We do offer International moves, and we work with a vast amount of Removal Companies and Shipping agents around the world, so that you can have Bolt Removals complete part one of your move and offer the personal touch in the UK and Ireland, and then we ship the goods out and arrange delivery with a local affiliated company in your new country.

What do removal costs include?

The Removal Costs include the Vehicle allocation, a team of our experienced trained Staff, Furniture covers for extra protection & Floor Protection if required and the trust between our company and yourself in ensuring that we take the full stress and strain out of the move for you and your family.

Do you do piano removals?

We have specialist vehicles, equipment and staff experienced in moving pianos.

How long does it take for the removal van to get to my new house?

Once our Crew has fully loaded your goods onto the Lorry/Van, then we will head directly to your new property unless we have agreed that the move plan requires multiple days, Our Lorries and most of the Luton Vans are restricted to 56mph so if you feel that a long journey might take you X amount of hours then please take into consideration you may be driving at the national speed limits in your car. Also if we have a long journey then by law our drivers have to take regular rest breaks to abide by the driving hour rules and regulations, sometimes for long distance jobs we require 2/3/4 days to complete them but this is all stated on the quotation before you book your removal.

How do I pay for my removal?

Once you have accepted our Quote, we take a £100 deposit which comes off the final bill. Payment for the Removal would be required either by Debit Card, or Credit Card with a 3% surcharge, BACS 1 day prior to finishing unloading, or lastly Cash to our driver on the removal day when the job is completed.

How long will my removal take?

There are several factors that affect the time it takes to complete a removal. The obvious ones are the amount of goods and the distance they are moving. Some may be less obvious but are just as important. Simple things like having to park ten feet further from your house due to parked cars can severely change the time it takes to load or unload. Try to inform us of anything that may happen or be different on the day of your removal, even if it does not seem that important.

How do I pay for my Storage?

We quote a weekly storage price per unit and insurance. Once your goods are placed into secured storage our accounts team send out an invoice for the first 4 weeks. This amount can be paid via standing order or BACS. If you have your goods delivered back during a period of time you have already paid for then we can refund you on a weekly basis, or deduct from your redelivery charges.

GET IN TOUCH

Bolt Removals

Clydesmuir Road
Cardiff
CF24 2QS

02920 028 685
07738 614 681
[email protected]